Transform your Customer Experience with CIO Pulse

Get the metrics and insights you need to coach your staff, drive service improvement, and enhance the IT customer experience. Everything you need out-of-the-box, and ready to go live in days.

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CIO pulse

Trusted by Organisations like Yours

“We needed a solution to capture customer feedback and help us deliver a consistently good service experience. CIOPulse met all our needs and more.”
Donna Eveleigh
Productivity Platform Services Regional Leader APAC and India, Aon
"Since we adopted the practices made easy by CIOPulse, we improved our Net Promoter Score by 25% in just 6 months. We've never looked back!"
Jay Hyett
DevOps Manager, Lonely Planet
"We use CIOPulse for NPS surveys for services to our internal end-users, and the results are astonishing."
Amit Bhatnagar
Head of IT Applications, Nutanix

Why CIO Pulse is a Game Changer​

Enhance Customer Experience

Leverage comprehensive data to understand and enhance your IT customer experience, ensuring higher satisfaction and loyalty.

Drive Service Improvement

Use actionable metrics to identify areas for improvement, streamline processes, and elevate the quality of your IT services.

Develop your employees

Gain detailed insights into team performance, helping you provide targeted coaching and development to maximise your team's potential.

Quick and Easy Setup

Our platform is designed for rapid implementation, allowing you to start seeing benefits and building a customer-centric IT culture in just 5 days.

Collect Feedback Beautifully

CIO Pulse’s short, responsive, touch-enabled surveys look beautiful on all your users’ devices. Overcome survey fatigue and enjoy higher response rates.

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CIO Pulse Displayed on Mobile

Dynamic Dashboards

Our dynamic dashboards provide an intuitive and customisable view of your key metrics, allowing you to monitor performance and make data-driven decisions effortlessly.

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Comprehensive Reporting

Generate detailed reports with ease, covering all aspects of your IT operations. From performance metrics to financial analysis, our reporting tools are designed to provide you with a thorough understanding of your IT environment.

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CIO Pulse Integration

Integration with Existing Systems

Seamlessly integrate CIO Pulse with your existing IT systems and tools. Our platform is designed to work with a wide range of technologies, ensuring a smooth and hassle-free implementation process.

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Ready to take your data capture to the next level?

Trusted by industry leaders like AON, BHP, and MediBank, CIO Pulse is quick to set up and delivers results in just 5 days. 

Enquire now to book a guided demonstration.

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